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WILSON ENERGY PICKED FOR EXPANSION OF DICKENS YARD

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WILSON ENERGY LTD PRESS RELEASE 21 March 2018


WILSON ENERGY PICKED FOR EXPANSION OF DICKENS YARD

 

 

WilSon Energy has been chosen by property manager Lee Baron to provide billing and customer service support for heat networks at Berkeley Group’s prestigious Dickens Yard development in Ealing, which is expanding in time for the opening of Crossrail in 2019.

“ We have used Wilson Energy for billing of our Heat and Hot Water at the Dickens Yard development in Ealing for the past 4 years” Explains Norman Crawford of Lee Baron “We have recently renewed the contract and added new properties to bring the total number of billing points to around 670 apartments”

WilSon remotely monitors heat usage with smart meters, and bills householders for the energy they actually use. Householders can access their usage and billing information online in real time, and can raise queries and report problems 24/7 via WilSon’s UK-based customer service team.

Crawford added “The Wilson Energy team are always responsive to requests and provide high quality management reports on a monthly basis. We have recently added their debt collection service to the overall portfolio and are already starting to see the benefits of engaging the Wilson team to communicate directly with our tenants”

Andy Wilkinson of WilSon commented “We are very proud to have won the expansion and renewal on Dickens Yard. The basics of compliance and reliability are of course vital, but the key to real success is dealing quickly and courteously with problems – and this is the heart of our approach”

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