Heat Network Maintenance & Servicing
Enhance the performance of your heat network whilst ensuring the comfort and satisfaction of your residents with our service and maintenance plans. Our fully trained engineers and remote monitoring systems ensure extended asset life, increased satisfaction, and improved efficiency.
Maintenance & Servicing packages from WilSon Energy offer you and your residents’ complete peace of mind that if there are any issues with your equipment or heating system, we will be available to quickly remedy the situation.
We provide maintenance services nationwide to district heating and heat network schemes.
Our specialist knowledge of heat interface units and metering systems means that we can offer this service for our own products as well as many 3rd party systems.
HIU’s are a fundamental part of a heat network and for residents ensuring they receive consistent warmth and a fast and efficient supply of hot water.
Regular maintenance regimes carried out by our expert fully trained engineers, ensures:
Optimal efficiency, HIU’s that have dirt in them, or faulty parts can cause energy wastage and increase bills, maintenance will ensure they are working at peak performance and efficiency.
Avoid unexpected breakdowns, complaints from residents and emergency call out costs by scheduling regular service visits.
Heat Interface Unit Service & Maintenance
All WilSon heating systems are designed to provide many years of reliable, energy efficient service as an integral element of your heat network system. However, continuous operation of our heat interface units relies on regular service and maintenance to ensure optimum performance – of both the HIU’s and also the wider heat network.
We offer service and maintenance contracts for heat interface units and all types of metering systems. Our fully qualified engineers provide a high level of service and are trained specialists for our full range of heating equipment and Multi-Utility Smart Metering Solutions including KaMo, KVM Energy and all other third-party HIU’s.
Our range of support services include:
- Service and Maintenance Solutions
- HIU Service and Maintenance Plans
- HIU Enhanced Warranty Cover
- Plant Room Service & Maintenance Contracts
- Meter Maintenance and Annual Verification Services
Maintenance Contracts
We offer a full range of extended warranty, maintenance, support and spares services that are available throughout the lifetime of a project, to all commercial clients.
From private residents with a single unit to housing developers, landlords, housing associations and heat network operators, our enhanced warranty provides additional peace of mind, across a complete scheme.
Spare Parts
As the only official recognised provider of KaMo and KVM Energy HIU spare parts in the UK, we have the technical knowledge and experience to assist you. With a comprehensive stock holding, most “category one” spares are available for quick delivery.
Plant Room – Planned Preventative Maintenance (PPM)
Our Planned Preventive Maintenance (PPM) is a schedule of maintenance procedures carried out at regular intervals, aimed to prevent breakdowns and failure of plant room equipment. The objective is to avoid the failure of equipment before it occurs. By replacing worn components before they fail, we preserve and enhance system reliability.
Get in touch
Contact our Customer Services Support team by telephone on 0345 467 0636 (Option 3) available Monday to Friday 8:30am – 5pm. Or you can email support@wilsonenergy.co.uk