Billing and Bureau Services

WilSon Energy Limited offers a comprehensive billing and bureau service which can be tailored to suit your needs.

Whether you have a multi dwelling residential development or an estate of individual homes on a district heat network, we can provide you with a full suite of management services. Our technology offers you flexibility and reliability whether you chose pay as you go, monthly, quarterly billing or a mixture of them all. Our advanced metering infrastructure provides ENE 3 compliant displays and puts tenants in control. We will ensure that all bills meet Ofgem, Heat Network and other regulatory requirements. All our services are supported by our friendly and professional UK service desk team, with an integrated service ticket system allowing you full visibility of tenant interactions. Tenants can interact via our service portal on this site, or we can provide you with a “white label” portal accessed via your own website.

Tenants can pay over the phone, online through the portal, by Direct Debit or Payzone. 

We also provide this service where we collect data from many third-party systems and for multi-utility applications.

How can WilSon Energy help you control your energy costs?

Employing the expertise of our bill validation and procurement team delivers a myriad of benefits and value to our customers, here are our top three services:

• Bill validation – Working with facilities managers, operations managers, customers on heat networks, commercial premises and landlords to check supplier invoicing and ensure charges are correct.
• Historical analysis and correction  – Setting up the correct energy going forward to reduce ongoing energy budget, saving customers money in the future and helping them to recoup costs.
• Identify best energy contracts – Searching and finding more favourable energy contracts for gas and electric utilities and suggesting the switch at renewal window to get a better deal.

Contact our friendly team to see how we can help you manage your energy costs.