Metering

Electric Metering and Billing

Fair and reliable electric billing and metering are important to tenants and managers, and compliance with the rules is a key factor in ensuring smooth relationships.

If you supply your tenants with electricity, you may recharge it to them.

Meters, if installed, must comply with the relevant regulations . Recharge rates must be set in accordance with Ofgem guidance, which says you may not charge more per unit than you are billed, but what you charge for metering services is up to you.

Tenants don’t have the right to switch supplier or to choose a smartmeter -see this Ofgem link. Prepayment meters can be installed, and the costs of metering and billing recovered.

As with all service charges. You should follow the RICS code of conduct which says costs should be transparent and apart from a reasonable commercial management fee should limited to the actual cost.

WilSon Energy can provide a fully compliant metering and billing service, including tariff and management charge calculation and optional prepayment meters.

Water Metering and Billing

Providing water to your tenants can be very cost-effective. But as a water reseller, you need to know the rules.

Water company connection charges to individual homes within a development can be expensive and difficult to manage. Developers increasingly prefer to distribute water though their own pipe network generating major savings on connection costs and time.

OFWAT rules apply to water submetering. Under Ofwat guidance  you can’t charge more than you are charged (which may not be more than the water company’s standard tariff).

As with all service charges, you should follow the RICS code of conduct which says costs should be transparent and apart from a reasonable commercial management fee should limited to the actual cost.

WilSon Energy provides remote submetering and billing of water as part of a fully compliant multi-utility solution, ensuring that tenants are billed for what they use on a transparent, low-cost basis.