The Big Help Project

The Big Help Project is a local charity in Knowsley, founded initially as a foodbank in 2011, with two clear aims: to feed the hungry in Knowsley, and to work with people who are in poverty to help them overcome that poverty and move on to a better future. The organisation has grown significantly and has increased the range of services available.

One of those is Fresh start, where they work with people in crisis that often need immediate help and support with complex issues such as homelessness, budgeting/finance, offending behaviours, relationships, employment, mental health, drug and alcohol. Fresh Start support clients to break these cycles, to help develop life skills, as well as family and community relationships to enable full independence.

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End to end multi-utility and metering solutions in Wolverhampton

WilSon Energy has worked with many developers on residential and commercial projects, delivering multi-utility and metering solutions across a varied portfolio of projects.

Where schemes don’t have enough supply capacity and require upgrading, WilSon Energy can organise and manage the whole process on behalf of the client, meaning they can concentrate on building or refurbishing their development.

Metering and billing systems

Fast track, economical, when it comes to setting the tariff, the commercial rate in most instances is generally lower cost than domestic, so we can pass on savings to the consumer and this often negates the fact that in a private network, consumers are not free to choose their own energy supplier.

WilSon’s Energy assessors are always on hand to offer a bill validation service to ensure the main charges are billed correctly as well as offering a procurement service to obtain the best available energy contract.

WilSon Energy offers property managers and landlords a quick turnaround, fast-track build and lower cost. Going direct to the utility company would involve putting in infrastructure on individual properties, which can take more than 20 weeks.

Ongoing billing and bureau services

Once a development is complete, WilSon Energy can provide full Billing & Bureau Services, including management of pre-payment metering solutions, offering an end-to-end solution for clients.

Working on an end to end utilities solution in Wolverhampton

One example of this kind of project, is a city centre development in the West Midlands, where an old office block is being converted into 144 one and two bedroomed apartments, creating stylish city centre living.

The existing electricity supply did not provide enough capacity, therefore, an upgrade of the network was required.

In addition, the building’s existing sub-station was located within the main building and in a position that in the plans, was marked as a residential dwelling.

WilSon Energy is delivering and managing the complete utilities solution for the development for electricity and water. This includes:

  • organising the supply and installation of a new electricity sub-station and GRP enclosure
  • removal of the existing sub-station from within the building, excavation and back-fill of the car park to lay new cables to the building
  • installing all internal electrical cables to each floor along with Measuring Instruments Directive (MID) approved electricity sub-meters
  • installing in-line smart meters for each dwelling to measure water usage
  • an ongoing contract with the property management company to carry out the billing to the new residents and manage the entire process including revenue collection and debt management.

Andy Wilkinson, CEO of WilSon Energy explains:

“As there was not enough capacity in the existing electricity supply, a full upgrade of the network was required. Under the carpark of the building we installed cabling to run up six floors and sub-metering for electric and water, plus an automated meter reading system for retrieving data for our billing system, so the service can be carried out. We also carried out removal of the existing substation, as this would have been in the centre of a new proposed flat.

We also created private networks where the existing supplies provide suitable capacity, saving on the main utility infrastructure costs and helped the client negate the time-consuming and complex process associated with such installations. This meant they could focus on delivering the development and complete the projects ahead of schedule and budget.”

For more information about WilSon Energy’s complete end to end utilities solutions, visit: https://wilsonenergy.co.uk/ or contact enquiries@wilsonenergy.co.uk.

We Ringway Residential Development

Installing metering solutions and managing utility infrastructure at Ringway Residential Development

During the early construction phase, WilSon Energy was contracted by the developer to install metering and manage the utility infrastructure for this project for both electricity and water. Supplies were required for each of the individual apartments and landlord’s areas. In this instance, the electricity network and water infrastructure were created as a private network.

Merely a stone’s throw from the River Tyne, the Ringway is located on the gateway of Newcastle’s city centre and is within walking distance of many popular attractions, bars and restaurants.

The building is a familiar part of the city’s skyline by the Swan House Roundabout, initially familiar to locals as a state-of-the-art office complex. It is being sympathetically restored for 21st-century living and repurposed to house 146 one bed and seven two-bedroom, ultra-modern luxury apartments, offering a safe and energy-efficient way of living.

Installing Water and Electricity Infrastructure

During the early construction phase, WilSon Energy was contracted by the developer to install metering and manage the utility infrastructure for this project for both electricity and water. Supplies were required for each of the individual apartments and landlord’s areas. In this instance, the electricity network and water infrastructure were created as a private network.

We carried out all the associated mechanical and electrical works, working alongside the main contractor.

Overcoming metering challenges

The project was not without its problems, as a previous appointed contractor had already started the process of installing water meters with a pulsed output communication, which is not a reliable method of collecting data for billing purposes.

Following a survey carried out by WilSon Energy’s specialist engineers, we also identified that the meters were oversized and were a mix of mechanical single and multi-jet meters. There were also no isolation valves installed, meaning any ongoing meter issues would be problematic. Our installation team removed the meters and made the necessary pipe-work modifications to facilitate our meter install

Managing utility metering and billing, giving options for residents

The installation of WilSon’s electricity and water sub-metering network (using billing standard MID & WRAS approved meters) allows residents to be charged based on their actual consumption, providing accurate billing.

On behalf of the property management company WilSon Energy will now carry out the billing service, collecting funds and managing accounts directly with residents. The metering system means that a range of payment methods are available to residents using WilSon’s on-line portal, by mobile phone, at any Payzone shop or via their bureau team.

Making life easier for property managers

Each of the electricity meters commissioned and installed by WilSon Energy is hardwired to a central point. State-of-the-art ultrasonic in-line water meters communicate wirelessly to a central data concentrator installed in the building, which is connected to WilSon’s back-office system.

The property management company (PMCO) will be responsible for the commercial meter for the main incoming electricity and water supplies covering the whole building. Using WilSon’s sub-metering system with billing and bureau support, residents will be accurately billed directly for usage in individual dwellings, ensuring all payments are recovered for the PMCO and residents have multiple options for payment and energy management.

For more information about WilSon Energy’s utility metering and billing and bureau services, visit: https://wilsonenergy.co.uk/ or contact enquiries@wilsonenergy.co.uk.