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WilSon Energy expands team with a raft of new appointments

Midlands-based WilSon Energy, a leading provider of fully integrated heating, metering, pre-payment, billing and bureau services for residential homes and commercial developments, has announced the expansion of its team with six new appointments.

The appointments follow a period of sustained growth for the Newark-based business, leading to a proactive recruitment drive to meet customer demand.

In addition to several new client wins, WilSon Energy has seen increased demand for its support with billing and bureau management services. Earlier this year, the firm also secured a large-scale Heating Interface Unit (HIU) service and maintenance contract for a major utility provider.

The six new recruits will be working across the whole business.

Joining the customer support team is Adam Waby, who returns to the business, focusing on supporting our field engineers and internal technical support, as well as Emma Tomlinson. Emma also previously worked at WilSon around five years ago in the billing and bureau department has now returned to the business with renewed enthusiasm after getting married and having two children.

Sami Zaqiri has been recruited to the role of field service engineer. Having worked extensively has an HIU service engineer for several years, Sami has in-depth sector experience as well as general plumbing and heating knowledge. James Hawley has also joined the business as a field service engineer and similarly to Sami, has also worked in this area extensively, after a career in the military.

Shannon Haywood has joined the post pay billing and bureau team again bringing with her a wealth of customer service skills. Chris Rathore has taken up a sales role and is responsible for new billing and bureau and pre-payment contracts. In addition to this he works extensively with new utility connections, fiscal meters and energy procurement.

Finally, Steve Burn moves to head of mechanical and electrical project management.  For the last couple of years, he has worked successfully delivering a number of multi-utility projects in the residential sector.

Andy Wilkinson, CEO at WilSon Energy, said: “WilSon Energy has seen significant growth in the last 12 months with new contract wins in Heat Network and District Heating schemes across a wide portfolio of residential and commercial developments. We have also seen growth in our Energy Billing and Bureau solutions and these appointments are testament to that success and our proactive approach to meeting customer demand for our extensive range of services.

“We are pleased to bring these new staff members on board at an exciting time for the business and wish them a long and rewarding career with us.”

For more information about WilSon Energy and its integrated heating and billing solutions, visit: https://wilsonenergy.co.uk/billing-and-bureau-services/.

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WilSon Energy gets green light to retrofit cutting-edge metering technology into 250 homes

Midlands-based WilSon Energy, a leading provider of fully integrated Heating, Metering, Pre-Payment and Billing & Bureau Services for residential homes and commercial developments, has won a new contract to deploy the latest LoRaWAN technology as part of an advanced metering infrastructure (AMI).

The project will see a network of 250 residential properties in Stevenage benefitting from WilSon Energy’s implementation of the latest cutting-edge heat metering technology.

LoRaWAN is communications protocol that wirelessly connects “things” to the internet in regional, national, or global networks. Its popularity is growing in the residential property space as it is an easy-to-deploy, simple-to-manage, resilient, robust and cost-effective solution for managing heating, cooling, electricity, water and gas metering.

Together with Axioma Metering, the project will feature Qalcosonic E3 smart ultrasonic heat energy meters with LoRa modules operating within WilSon’s intelligent data management platform solution.

Andy Wilkinson, CEO WilSon Energy, said: “With this partnership we are able to provide customers with a one-stop shop solution; the smart heat energy meter, LoRaWAN network and IoT platform”.

Through the collaboration, the WilSon platform will allow building administrators to monitor and analyse data; use the data for billing; generate balancing, consumption and leakage reports; as well as receive customisable alerts. This includes immediate notifications of any water leaks in order to prevent damage to their infrastructure and avoid un-billed cases.

A spokesperson from the property management company added: “With the previous system that was deployed by a former contractor, the project has been inherently troubled with many issues over the last few years. Residents have been understandably unhappy about receiving incorrect bills or not being billed at all due to technical issues. With WIlSon Energy on board we are now able to rectify this”

“We’re looking forward to working with the WilSon Energy team to roll out the latest technology to residents at our Stevenage development. The implementation of this smart metering will provide a myriad of benefits, including accurate readings and a more cost-effective solution for utility bill management. This will ensure accurate billing and help our residents monitor and manage their energy usage.”

Ultrasonic measurement is considered the most reliable way of measuring the hot or chilled water flow by providing accurate consumption reporting, as the data is collected automatically, while residents can monitor their energy usage with the help of a mobile App.

In addition, the advanced metering infrastructure can lower billing costs and minimise errors by eliminating the traditional drive-by/walk-by meter data collection, as all meters are equipped with LoRa modules permitting data to be transmitted to the system effectively and without the possibility of intervention.

Dan Mayfield, Wilson’s support and operations manager explained, “Working together in the market like this, enables us to have a strong focus and accelerate the development of our IoT platform”.

WilSon Energy is carrying out the full mechanical and electrical installation of all metering devices and central concentrators. The project will enable the property management company to experience the benefit of the advanced metering infrastructure (AMI) for the first time.

For more information about WilSon Energy’s smart metering services, visit: https://wilsonenergy.co.uk/.

WilSon Energy doubles up community support with latest sponsorship deal

Newark-based WilSon Energy is proud to confirm its sponsorship of local double board darts team RHP Darts of Hazzard.

The agreement will see WilSon Energy sponsor the team’s shirts and a range of equipment for the next double board darts season, which started last month. The new shirts will also promote the team’s familiar catchphrase, “Nobody likes to see that”, which is often expressed when a dart doesn’t go the team’s way.

Having originated in France, the traditional game of darts, often played in pubs, has morphed into various UK regional forms over the years. While many have died out over time, one form that has survived, is actively used in the Newark-Upon-Trent pub league, where the game is played on a doubles dart board of the Lincoln format.

In contrast to a traditional board, a double dart board has no different coloured segments or trebles and the bullseye doesn’t have the twenty-five-point surround.

The RHP Darts of Hazzard, whose home turf is the RHP Sports and Social Club, are regular competitors in the Newark and District Double Darts League, taking on other regional teams in a series of seasonal fixtures.

Andy Wilkinson, CEO at WilSon Energy, said: “We’re really pleased to be supporting the RHP Darts of Hazzard with this latest sponsorship deal.

“As our local team, we’re fully behind them and are looking forward to cheering them on into this double board darts season and beyond.

A spokesperson for RHP Darts of Hazzard, said: “It’s great to have WilSon Energy’s backing as we start our summer season campaign.

“We’re proud of our kit and this local support is so helpful as we aim to move up the league table. Watch this space!”

You can follow the team’s progress on Facebook https://www.facebook.com/newarkdarts

Energy Secretary urged to reconsider heat networks as integral to energy strategy

Midlands based WilSon Energy, a leading provider of fully integrated Heating, Metering, Pre-Payment and Billing & Bureau Services for residential homes and commercial developments, has written to the government to request an urgent rethink on heat networks, following the publication of its energy strategy.

Heat Networks (also known as District Heating Schemes) are a rapidly growing part of all multi-tenant developments across the UK as they offer significantly improved safety and environmental performance over localised gas boiler systems.

In a joint letter to the Secretary of State for Business, Energy and Industrial Strategy (BEIS), the Minister for Energy, Clean Growth and Climate Change and Minister for Housing, WilSon Energy’s managing director, Andy Wilkinson, sets out the benefits of district heating systems to unlock the long-term potential of shared energy to reduce both costs and emissions.

Andy comments: “Like many others, we feel that Government has missed an opportunity to take a holistic approach. About one third of energy used in the UK is for heating and hot water, and we fully support that this needs to be greener, cheaper and more reliable.

“While it is positive that the Government has reaffirmed its commitment to supporting heat pumps for individual homes, as these can help make the best use of electricity and reduce energy consumption by 50-60% for the same level of heating. However, much greater savings in electricity demand can be achieved at lower cost by the use of shared or community heat pumps, using ground-source or water-source technology.”

The letter urges government to implement a series of measures including re-introducing subsidies for heat networks using heat pumps and other renewables; changing planning regulations to ensure that heat networks are considered in all new applications; rolling out a landlord and developer education programme on the benefits of shared heating systems in multi-dwelling accommodation, plus extending energy cap protection to all consumers currently on heat networks.

Andy Wilson concludes: “The opportunities for shared heating infrastructure are huge, especially in redevelopment and decarbonisation of existing buildings into apartments and in integrated housing developments. There are also major opportunities in industrial and commercial applications. We believe the government needs to reconsider its approach to unlock the long-term potential of shared energy to reduce both costs and emissions.”

To read the full letter

click here: WilSon Energy Letter to Energy Secretary April 2022

For more information on heat networks visit: https://wilsonenergy.co.uk/.

Are you Heat Trust compliant?

WilSon Energy acknowledges the Heat Trust, the consumer champion for heat networks, in it’s call for all operators to join its scheme to get regulation ready. Heat Trust, launched in November 2015 is an independent, non-profit consumer champion for heat networks that holds the industry to account for the benefit of everyone involved.

Andy Wilkinson, CEO of WilSon Energy, commented. “Although only part of the overall heat network scheme relates to billing & bureau services that we carry out on behalf of our clients, this is delivered in accordance with all current industry regulations, so we also strongly recommend to them that they participate in the Heat Trust’s voluntary scheme for the benefit of their own clients. We have created a handy guide that gives advice on how we can help clients meet these standards throughout the process”.

Mebs Laljee, Business Development Manager of WilSon Energy adds, “Our billing & bureau services department is growing rapidly. We have recently introduced some significant changes in our operations, this follows major investment by the company in its billing platform and customer portal. We have secured another two heat network billing contracts this week, where clients have not renewed their existing contracts and have switched over from two other competitors”.

To all property managers or property owners that have identified a requirement for Metering and Billing, please get in touch for free impartial advice on how WilSon Energy’s technology and end to end billing solution can help and ensure that you are regulatory compliant before the end of September 2022 deadline.

Wilson Energy awarded a contract to supply & commission Heat Interface Units in exclusive development in London

Wilson Energy has been awarded a contract to supply and commission KaMo twin plate heat interface units and smart heat energy metering systems at Candela Yard, Tottenham Court Road, London, an exclusive development of one, two and three bedroom apartments.

Andy Wilkinson, CEO, Wilson Energy says, “Our client was looking for a provider who could offer an end-to-end solution. Wilson Energy won the contract as we are also providing billing & bureau services and ongoing service & support”.

Mebs Laljee, Business Development Manager, Wilson Energy, commented; “The main design principle of the KaMo HIU unit, is based foremostly on hygiene and hydraulic design principles and the flexibility to offer customised solutions”

The consultant preferred a unit that incorporated a PICV valve rather than a differential pressure control valve, which we were able to provide. The other requirements were for a compact design and low return temperature. The units supplied incorporated a first fix rail arrangement and flushing by-pass valve.

WilSon Energy has been supplying these units into the UK market since 2007, with major projects deployed across the UK.

Local energy business providing career opportunities for young people

Wilson Energy Limited, one of UK’s leading providers of fully integrated Heating, Metering, Pre-Payment and Billing & Bureau Services for residential homes and commercial developments, is an award-winning local employer dedicated to offering opportunities to give young people a step up in helping them to develop their careers.

A prime example is their most recent young employee, Josh Tooke, 19 years old, who started working for Wilson Energy in February 2021 in the Maintenance & Support department. Josh left college in 2020 and was looking for an opening to develop his skills in business. Josh works in the support team and his role includes arranging appointments for engineers, providing top-ups for residential customers, working onsite with some of the meter reading systems and providing customer quotes for spare parts. Josh says, “The most rewarding part of my job is helping residential customers on a daily basis. I deal with a lot of vulnerable customers, particularly the elderly. These people can be very lonely and sometimes they haven’t spoken to anyone all day so I will make time to have a chat with them and make sure they are okay”.

Andy Wilkinson, CEO, Wilson Energy commented; “Wilson Energy has provided many roles for young people over the years. It Is a project which is close to my heart, I want to be able to give young people the chance to help drive them in the right direction of their career paths. It is particularly difficult for young people right now, to secure positions that will help to develop their professional skills. It is really  rewarding to see many of them who have been successful and gone on to be Directors of companies or to provide them with the confidence to start their own business. As a business, we have also been actively involved with many local schools in the area, providing work experience placements”

If you are interested in opportunities to work with Wilson Energy and think you have what it takes to be a valuable member of the team, please contact Andy Wilkinson, andy@wilsonenergy.co.uk.

Heat Network Cost effectiveness Assessment Tool

With the updated version of the Governments Heat network metering & billing regulations (2020), it is a legal requirement to undertake a metering cost effective assessment for most building types to ensure compliance with these regulations. 

WilSon Energy can assist you in the process, by using the assessment tool to identify if there is a requirement to install metering or not. If deemed necessary, we can then recommend and if required, carry out installation/commissioning of suitable metering products and automatic meter reading systems to collect actual data for credit billing or operate on a Pay As You Go basis. 

Unlike other meter distributors, we offer a full end to end solution, including a fully managed billing & bureau service, compliant with both the Heat network metering & billing regulations (2020) and the Heatrust.

For more information, please go to Regulations: heat networks (metering and billing)

To discuss your project further please contact a member of our team at: enquiries@wilsonenergy.co.uk 

WilSon Energy installs ultrasonic smart water meters

Wilson Energy has installed MID billing standard cold-water meters and electricity meters across four sites of nearly 200 residential properties.

Each site was originally for commercial/retail use but have now been converted into 1 and 2 bedroomed apartments, all in city centre locations, bringing life and footfall back into the high street.

Ultrasonic smart water meter, QALCOSONIC W1, is designed for accurate measurement of cold and hot water consumption in households, apartment buildings, and small commercial premises. It is the first ultrasonic water meter with the integrated Narrow-Band-IoT (NB-IoT) technology in Europe.

Together with the single phase direct connected electricity meters, each meter is linked into a dedicated metering data collection platform with central data concentrator that transmits data with actual meter reads to WilSon Energy’s back office. We are now contracted with the property management company to deliver a third-party billing & bureau service to new residents moving in to their new homes.

Our client saved a substantial amount of money by creating a building network operator designed system as opposed to a district network system and was able to complete the project ahead of schedule and sell the properties faster.

Heat Interface Unit Delivery

Another phased delivery of KaMo twin-plate Heat Interface Units, on schedule to site for another project, comprising of 700 new homes.

The units are being supplied with sub-frame assembly, customised for the customers specification of 3no Top and 3no Bottom connections, together with a full suite of accessories, including first-fix rail, flushing by-pass and filling loops.

All units are fitted with ultrasonic heat energy meters and our combined credit/pay as you go smart metering system, pre-wired and ready to go.

WilSon Energy, a leading supplier of fully integrated heating systems, delivers complete solutions from energy source to bill.