Heat Interface Unit Delivery

In-house assembly of our patented designed HIU sub-frames allows us to offer the client a fast and customised solution for any HIU configuration. When delivered to the construction site, the cabinet is ready for installation according to customer specifications and connection orientation.

Available in two different versions, in-wall and on­wall mounting, for most common system installations, the unit can be supplied for radiator connections and for underfloor heating (UFH). This can be in any combination of; six top, six bottom, three top and three bottom or four top and two bottom etc.

The sub-frame assembly is also available with optional first fix-rail and flushing by-pass valve.

The HIU can then be easily and quickly mounted on to the sub-frame, saving time and installation costs.

For more information, please contact enquiries@wilsonenergy.co.uk

HIU Guide

Download the HIU Guide

WilSon Energy Secures contract to supply heat interface units and smart metering systems

Wilson Energy has secured a contract for Lily House in Wembley, for the supply and commissioning of heat interface units and smart metering systems.

The project has utilised Wilson’s brand new design of the Type 4.1, heat interface units which are both WRAS approved and tested in accordance with the BESA test regime. Chosen for its low return temperature, compact design and easy installation with configurable connections, the unit has a two part lockable front cover and viewing window for the heat energy meter. A first fix installation was carried out by the contractor using a manifold rail and flushing by-pass unit.

The smart metering package provided to the client, includes heat energy meters, cold water meters and electricity meters, which measure the consumption used within each dwelling  and is shown on the consumers ENE3 in-home display unit. The heating and hot water supply will operate on a Pay-As-You-Go basis, which is linked into WilSons’ new multi-lingual billing platform, customer portal and mobile APP.

The benefits of decentralised generation of domestic hot water

Securing decentralised water quality – hot water without the risk of legionella

A Comparison between a 2-pipe system with heat interface units and a conventional 4-pipe system with central hot water preparation.

Decentralised heating of domestic hot water

  • Decentralised flow heating giving security to residential development heat network operating companies.
  • Saving on domestic hot water and circulation pipes from the central heating system to the residential units.
  • Low system temperatures in the building pipe-work network, as hot water pipes and circulation pipes are not required.

Centralised domestic hot water storage

  • Large storage system subject to mandatory testing by residential development landlords and property owners.
  • Increased effort for pipe network, as hot water pipes and circulation pipes are required.
  • High temperatures in the building piping network in order to maintain drinking water hygiene and avoid the risk of legionella.
  • *58 % energy saving with 2-pipe systems compared to central domestic hot water systems*

Further benefits

  • No need to store domestic hot water in cylinders.

Click here to view the Wilson HIU v Stored water whitepaper

Hybrid heat interface units for heating and domestic hot water

We are receiving a lot of interest in our Hybrid HIU, particularly for heat pump applications from specifiers and consultants. Our range of heat interface units are evolving to meet this challenge.

In the UK, networks will typically be designed around an output temperature of 45-50 degrees C, which will maximise the COP, minimising both CO2 and
electricity bills. The Hybrid unit works at these low temperatures (or lower, down to 35 degrees C).

Domestic Hot Water presents a particular problem. Although 45 degrees is hot enough for most uses (and building regulations limit tap water temperature to 48 degrees), stored hot water must be at a temperature of at least 60 degrees to kill off legionella. This is commonly achieved by an immersion heater in a domestic hot water tank, which takes up space and pushes up heating bills.

The Hybrid HIU negates storing domestic hot water in a cylinder which is clearly desirable both in energy efficiency terms and saving space, and instantaneous water heating offers one option to top up water heating if required.

With more than 1,000 units deployed and operational in the field, we clearly see many more opportunities in these low temperature networks.

WilSon keeps the heat on: private heat and utility billing during the pandemic

WilSon Energy provides utility billing and support services on behalf of property managers. Currently supporting over 25,000 homes across the UK, including pre-pay and post-pay tenants, WilSon Energy is also responsible for call-out support, maintenance and repair.

Coronavirus has made life difficult. Andy Wilkinson, CEO, explains: “It has been tough to keep the show on the road over the last few weeks. We started by setting up a virtual call centre, so that our team could work from home to respond to tenants, take payments over the phone and trouble shoot issues.”
That was just the first step. Next was making sure that the callout team were able to deal with emergencies, where a home visit is needed to maintain supplies. WilSon Energy equipped its engineers with PPE and training in social distancing and other protocols to reduce the risks and reassure customers during necessary home visits.

Andy says “We need to support our vulnerable customers, especially where customers may be self-isolating and are unable to leave their homes. We help customers get top-ups over the phone or through our online portal, or make other arrangements to pay, so they don’t have to worry about leaving their homes to keep on top of their bills”. In addition, WilSon Energy administers tailored credit facilities on behalf of property managers for customers who are facing payment difficulties.

Roseanne Dixon, Bureau and Billing Supervisor, calls all vulnerable customers on a weekly basis, to make sure they are OK and have no problems with their utilities. “It’s part of the job I really enjoy” says Roseanne, “especially when the occasional Thank You card or Easter card comes our way!”

As well as keeping existing customers connected, WilSon Energy has recently started supporting a project in Glasgow, working with property owners and the local council to help move homeless people into empty properties. The company coordinates registration, metering and funding for heating and hot water. Six homeless people have moved into a property this week. “We like this project” says Andy, “it’s really nice to see some positives coming out of the situation”.

WilSon Energy install smart metering system into commercial laundry site

WilSon engineers have installed our smart metering system at a commercial laundry site, providing site-wide automatic monitoring and targeting. Data capture of the main incoming supplies for gas, water and electricity and a sub-metering network, monitoring all energy and utilities across the site, with around fifty metering points, capturing all elements of the industrial process within the factory.

There are several makes of electricity meter installed in the switch room and at various local distribution boards around the factory and offices, which are providing a direct register read via an RS485 communication, linked to each of the data hubs installed.

The parallel communication system of the hubs provide both wireless radio and simultaneous power line data transmission, which gives a reliable and robust solution, across a site that is wide-spread, without the need for additional infrastructure. The client can view real time information on WilSon’s cloud based MDM (Meter data Management) dash board.

Keeping the heat on!

WilSon Energy are the only genuine, officially, appointed distributor for the UK of spare parts for KaMo and KVM Energy Heat interface units.

With over a decade of experience, our technical team has the knowledge of the various units sold over the last 15 years and a database identifying all sites and all first and second line spares. The majority of the KVM Energy units deployed are single plate (WK1/S) and KaMo units, in both single and twin plate versions. (WK-D).

We have increased our stock holding of spare parts during this uncertain time, to ensure that we have availability of most of the common items and that can be shipped immediately, on a next day delivery service.

Our trained engineers are currently available for any emergency repairs.

Please contact us at: support@wilsonenergy.co.uk

For more information, please click Single plate HIU’s